Refund & Return Policy

Returns & Exchanges

• We accept returns within 7 days of delivery date. 
• Return requests must be submitted and items must be in transit within 7 days of delivery 
• Exchanges requested after 7 days are not accepted. 

Eligibility

Items are eligible for a return only if they:

• Are in their original condition and original packaging with all tags attached.
• Are Unworn, unwashed, and unused. 

Refunds

• We accept Refunds within 7 days of delivery date. 
• Refunds requests must be submitted and items must be in transit within 7 days of delivery date. 
• We will initiate the refund once package has been sent back to us and delivered.

• Credit will go back onto the card 2-3 Business days after refund initiated by our team. 

Incorrect or Defective Items

If you receive the wrong item, or if there’s an issue that was caused by our team, we’ll make it right. In these cases, we will resend the correct product at no additional cost to you.

Our priority is ensuring that every order meets our quality standards and that you receive exactly what you purchased.

Address Issues

Please make sure to double-check your shipping address before placing your order.

Customer Address Errors: House of Looney is not responsible for replacing or reshipping orders sent to an incorrect address provided by the customer.

Fulfillment Errors or Returned Packages: If an incorrect address was caused by an error on our end, or if your package is returned to sender, please notify us immediately. We will review the issue and ensure your order reaches you as quickly as possible.

Thank you for choosing House of Looney . If you have any questions or need help with a return, please reach out to our team at TheHouseofLooney@gmail.com—we’re always happy to assist you! For more immediate assistance please reach our via our socials through direct message. @Houseoflooney