Terms of service

Terms of Service

Last Updated: October 8, 2026

Welcome to House of Looney. These Terms of Service ("Terms") govern your use of the House of Looney website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About House of Looney

House of Looney ("House of Looney," "HL," "we," "us," or "our") operates this website and online store. We sell apparel, headwear, hair care products, and other lifestyle products.

We reserve the right to update, modify, or discontinue products, services, website content, or promotions at any time without prior notice.

2. Eligibility

By using this website, you represent that you are legally able to enter into a binding agreement under the laws applicable to you.

If you are purchasing a product on behalf of another person or business, you represent that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate.

However, colors and product appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Pricing and Availability

All prices are displayed in the currency indicated at checkout.

Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

If an item becomes unavailable after you place an order, we will notify you and may provide a refund for the unavailable item.

5. Orders

When you place an order through our website, you are submitting a request to purchase the products in your cart.

We reserve the right to accept, decline, or cancel an order for any reason, including but not limited to:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer or payment information

  • Unusual or excessive ordering activity

If we cancel an order after payment has been processed, we will issue a refund for the amount charged for the canceled order.

6. Payments

Orders must be paid in full at checkout using one of the payment methods offered on our website.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We use third-party payment processors to process payments. House of Looney does not directly store complete payment card information.

7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Shipping times are estimates and are not guaranteed. Delays may occur because of carriers, weather, holidays, customs, or other circumstances outside our control.

For international orders, customers are responsible for applicable customs duties, import taxes, VAT, brokerage fees, and other charges imposed by the destination country unless otherwise stated at checkout.

For complete shipping information, please review our Shipping Policy.

8. Returns and Exchanges

Returns and exchanges are subject to our Return Policy.

Please review our Return Policy before making a purchase to understand eligibility requirements, time limits, and any applicable exclusions.

9. Promotions and Discounts

From time to time, House of Looney may offer promotions, discounts, giveaways, bundles, or other special offers.

Unless otherwise stated:

  • Promotions cannot be combined with other discounts.

  • Promotional offers may have expiration dates or quantity limits.

  • We reserve the right to modify or cancel a promotion at any time.

  • Promotional terms will be provided at the time the offer is presented.

10. Website Use

You agree to use our website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activity.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, modify, distribute, or exploit website content without permission.

  • Use automated systems to collect information from the website without our written permission.

  • Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

11. Intellectual Property

All content on the House of Looney website, including but not limited to logos, names, graphics, photographs, videos, product designs, text, artwork, and other materials, is owned by or licensed to House of Looney and is protected by applicable intellectual property laws.

The House of Looney name, logo, branding, and other trademarks may not be copied, reproduced, modified, or used without our prior written permission.

Nothing in these Terms grants you ownership or rights to House of Looney intellectual property.

12. User Content

If you submit or post content to House of Looney, including photographs, videos, reviews, comments, testimonials, or other materials, you grant House of Looney permission to use, reproduce, display, publish, modify, and distribute that content for marketing, advertising, promotional, and business purposes.

You represent that you have the right to provide the content and that your submission does not violate the rights of another person or entity.

We reserve the right to remove user content that we believe is inappropriate, unlawful, offensive, misleading, or otherwise violates these Terms.

13. Reviews and Feedback

Customers may have the opportunity to submit reviews, feedback, or other comments about our products and services.

Reviews and feedback must be truthful and must not contain unlawful, defamatory, threatening, abusive, or misleading content.

House of Looney reserves the right to remove or decline to publish reviews or feedback that violate these requirements.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, payment providers, social media platforms, or other services.

House of Looney is not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

15. Disclaimer

Our website and its content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

To the extent permitted by law, House of Looney makes no warranties regarding the website or its content beyond those that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, House of Looney and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of our products.

Nothing in these Terms limits any rights or protections that cannot legally be limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless House of Looney and its owners, employees, affiliates, service providers, and representatives from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your unlawful use of the website.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

21. Contact Us

If you have questions about these Terms, please contact us through the contact information provided on our website.

House of Looney